# Charlie's Heating, Cooling & Electrical > Family-run heating, cooling, and electrical contractor based in Fircrest, Washington, serving homes and light-commercial properties across Pierce, Kitsap, and Mason Counties. Licensed Washington electrical contractor (Electrical Contractor CHARL**750DF, Administrator ROSS*JT835C8, Journeyman ROSS*JT853B3). Done Right, Not Twice. ## Contact - Phone: (253) 226-4565 - Email: charlie@callcharlies.com - Location: Fircrest, WA 98466 (service-area business — we come to you; no walk-in showroom) - Hours: Monday – Friday 7:00 AM – 5:00 PM; Saturday – Sunday By appointment - Website: https://callcharlies.com ## Availability No heat or no cooling? We offer quick, often same-day service across Pierce and Kitsap Counties, and we take urgent evening and weekend calls when we can. We don't run a 24-hour line — call and we'll tell you today's real availability. ## Company - Founded April 2025. - Owner Joe Ross has worked in the trade since 2008 and has held a journeyman license for commercial HVAC since 2015. - Washington State licenses: Electrical Contractor CHARL**750DF, Administrator ROSS*JT835C8, Journeyman ROSS*JT853B3. Verifiable through the L&I contractor lookup. ## Services ### Heat Pumps & Ductless - [Heat Pump Installation](https://callcharlies.com/services/heat-pump-installation): Heat pump installation across Tacoma, Gig Harbor, and Pierce & Kitsap Counties — all-electric and dual-fuel systems, utility rebates handled, financing available. Call (253) 226-4565. - [Heat Pump Repair](https://callcharlies.com/services/heat-pump-repair): Heat pump repair across Tacoma, Gig Harbor, Port Orchard, and Pierce & Kitsap Counties. Quick, often same-day service from a licensed local team. Call (253) 226-4565. - [Heat Pump Maintenance & Tune-Ups](https://callcharlies.com/services/heat-pump-maintenance): Annual heat pump maintenance and tune-ups in Tacoma, Gig Harbor, and Pierce & Kitsap Counties — coil cleaning, airflow checks, and balance-point verification. Call (253) 226-4565. - [Heat Pump Replacement](https://callcharlies.com/services/heat-pump-replacement): Heat pump replacement across Tacoma, Gig Harbor, and Pierce & Kitsap Counties. Honest repair-versus-replace advice, utility rebates handled, financing available. Call (253) 226-4565. - [Ductless Mini-Split Systems](https://callcharlies.com/services/mini-splits): Ductless mini-split installation, repair, and maintenance in Tacoma, Gig Harbor, and Pierce & Kitsap Counties. Single-zone and multi-zone systems, no ductwork needed. Call (253) 226-4565. ### Furnaces, AC & Water Heating - [Furnace Repair & Replacement](https://callcharlies.com/services/furnace-repair): Gas furnace repair, maintenance, and replacement across Fircrest, Tacoma, and Pierce & Kitsap Counties. Quick, often same-day no-heat service. Call (253) 226-4565. - [AC Repair & Replacement](https://callcharlies.com/services/ac-repair): Air conditioning repair, maintenance, and replacement in Fircrest, Tacoma, and Pierce & Kitsap Counties. Quick, often same-day AC service. Call (253) 226-4565. - [Water Heater Services](https://callcharlies.com/services/water-heaters): Water heater repair and installation in Fircrest, Tacoma, and Pierce & Kitsap Counties — tank, tankless, and heat pump water heaters. Call (253) 226-4565. ### Electrical - [Electrical Repair & Service Calls](https://callcharlies.com/services/electrical): Licensed electrical repair and service in Fircrest, Tacoma, and Pierce & Kitsap Counties — troubleshooting, wiring, outlets, lighting, and surge protection. Call (253) 226-4565. - [Electrical Panel Upgrades](https://callcharlies.com/services/electrical-panel-upgrades): Electrical panel upgrades and replacement in Fircrest, Tacoma, Gig Harbor, and Pierce & Kitsap Counties — 100A to 200A service, unsafe panel replacement, permits handled. Call (253) 226-4565. - [EV Charger Installation](https://callcharlies.com/services/ev-charger-installation): Level 2 EV charger installation across Fircrest, Tacoma, Gig Harbor, and Pierce & Kitsap Counties. Licensed electricians, utility rebates handled, permits included. Call (253) 226-4565. - [Knob-and-Tube & Older-Home Rewiring](https://callcharlies.com/services/knob-and-tube-rewiring): Knob-and-tube and aluminium wiring replacement in Tacoma, Fircrest, and Pierce & Kitsap Counties. A licensed electrical contractor for older homes. Call (253) 226-4565. - [Generators & Backup Power](https://callcharlies.com/services/backup-power): Whole-home standby generator and battery backup installation across Fircrest, Tacoma, Gig Harbor, and Pierce & Kitsap Counties — transfer switches, permits handled. Call (253) 226-4565. ## Light commercial HVAC - [Commercial HVAC overview](https://callcharlies.com/commercial-hvac) - [Commercial HVAC Repair & Emergency Service](https://callcharlies.com/commercial-hvac/repair-emergency-service): Commercial HVAC and rooftop package unit repair across Tacoma, Gig Harbor, and Pierce & Kitsap Counties. Quick, often same-day response for occupied commercial space. Call (253) 226-4565. - [Commercial HVAC Installation & Rooftop Units](https://callcharlies.com/commercial-hvac/installation-rooftop-units): Commercial rooftop package unit installation and replacement across Tacoma, Gig Harbor, and Pierce & Kitsap Counties — offices, retail, banks, and light industrial. Call (253) 226-4565. - [Commercial HVAC Maintenance Plans](https://callcharlies.com/commercial-hvac/maintenance-plans): Preventive commercial HVAC maintenance agreements across Tacoma, Gig Harbor, and Pierce & Kitsap Counties — scheduled filter changes, rooftop tune-ups, and documented visits. Call (253) 226-4565. ## Service areas - [Fircrest, WA (Pierce County)](https://callcharlies.com/service-areas/fircrest): Our home base — proudly serving our own community. - [Tacoma, WA (Pierce County)](https://callcharlies.com/service-areas/tacoma): Full heating, cooling, and electrical service across Tacoma. - [Lakewood, WA (Pierce County)](https://callcharlies.com/service-areas/lakewood): Trusted HVAC and electrical repair and installation. - [Puyallup, WA (Pierce County)](https://callcharlies.com/service-areas/puyallup): Reliable comfort and electrical service for Puyallup homes. - [Bonney Lake, WA (Pierce County)](https://callcharlies.com/service-areas/bonney-lake): Heating, cooling, and electrical you can count on. - [University Place, WA (Pierce County)](https://callcharlies.com/service-areas/university-place): Prompt, friendly service for University Place. - [Bremerton, WA (Kitsap County)](https://callcharlies.com/service-areas/bremerton): Serving Kitsap County with dependable HVAC and electrical. - [Silverdale, WA (Kitsap County)](https://callcharlies.com/service-areas/silverdale): Comfort and electrical solutions for Silverdale. - [Port Orchard, WA (Kitsap County)](https://callcharlies.com/service-areas/port-orchard): Local heating, cooling, and electrical experts. - [Belfair, WA (Mason County)](https://callcharlies.com/service-areas/belfair): Honest, quality service for the Belfair area. - [Gig Harbor, WA (Pierce County)](https://callcharlies.com/service-areas/gig-harbor): Heating, cooling, and electrical across the Gig Harbor peninsula. - [Key Peninsula, WA (Pierce County)](https://callcharlies.com/service-areas/key-peninsula): Rural-property HVAC and electrical from Key Center down to Longbranch. - [Bainbridge Island, WA (Kitsap County)](https://callcharlies.com/service-areas/bainbridge-island): Heat pump, ductless, and electrical work across Bainbridge Island. - [Poulsbo, WA (Kitsap County)](https://callcharlies.com/service-areas/poulsbo): Heating, cooling, and electrical service across Poulsbo and north Kitsap. - [Kingston, WA (Kitsap County)](https://callcharlies.com/service-areas/kingston): HVAC and electrical for Kingston and the north end of the peninsula. - [Manchester, WA (Kitsap County)](https://callcharlies.com/service-areas/manchester): Waterfront-community HVAC and electrical east of Port Orchard. - [Pierce County, WA (Pierce County)](https://callcharlies.com/service-areas/pierce-county): Fife, Sumner, Edgewood, Steilacoom, and DuPont. ## Rebates and financing - [Utility rebates](https://callcharlies.com/rebates): Heat pump and EV charger rebate programs for PSE, Tacoma Power, and Peninsula Light customers. Charlie's is an approved contractor with all three. - [Financing](https://callcharlies.com/financing) ## Articles - [Is Your Electrical Panel Ready for an EV Charger?](https://callcharlies.com/blog/is-your-panel-ready-for-an-ev-charger): How to tell whether your electrical panel can take a Level 2 EV charger — reading your service size, what a load calculation actually checks, and the cheaper alternatives to a full panel upgrade. - [Heat Pump Rebates in Pierce & Kitsap: PSE, Tacoma Power and Peninsula Light Compared](https://callcharlies.com/blog/utility-heat-pump-rebates-pierce-kitsap): Which utility serves your address decides your heat pump rebate. A plain-language comparison of the PSE, Tacoma Power, and Peninsula Light programs across Pierce and Kitsap Counties — including the midstream discount almost nobody explains. - [When Does an Older Home Need an Electrical Panel Upgrade?](https://callcharlies.com/blog/electrical-panel-upgrade-older-homes): The signs an older Tacoma-area home needs an electrical panel upgrade — frequent breaker trips, a fuse box, 60 or 100 amp service, known-hazard panel brands, or plans for a heat pump or EV charger. - [Fall Furnace Maintenance Checklist for Washington Winters](https://callcharlies.com/blog/fall-furnace-maintenance-checklist-washington): A practical pre-winter checklist for Washington homeowners — what to do yourself before heating season, what a professional tune-up covers, and the warning signs that mean you should call before the first cold snap. - [Why Is My Furnace Blowing Cold Air?](https://callcharlies.com/blog/furnace-blowing-cold-air): Your furnace is running but the air is cold. Here are the most common causes — from a wrong thermostat setting to a clogged filter, a tripped limit switch, or a failed igniter — and which ones you can fix yourself. - [Heat Pump vs. Gas Furnace in the Pacific Northwest: Which Is Right for Your Home?](https://callcharlies.com/blog/heat-pump-vs-gas-furnace-pacific-northwest): Heat pumps now work well in Western Washington winters and add cooling that a furnace cannot. Here is an honest comparison of heat pumps and gas furnaces for Tacoma-area homes — efficiency, comfort, cost, and which homes suit each. - [Repair or Replace? A Homeowner's Guide to Aging HVAC Systems](https://callcharlies.com/blog/repair-or-replace-hvac-system): How to decide whether to repair or replace an aging furnace, heat pump, or air conditioner — using system age, repair cost, efficiency, refrigerant type, and how long you plan to stay in the home. ## Other pages - [About](https://callcharlies.com/about) - [Contact and free quote](https://callcharlies.com/contact) - [Urgent and after-hours service](https://callcharlies.com/emergency) - [System replacement](https://callcharlies.com/services/system-replacement) - [All services](https://callcharlies.com/services) - [All service areas](https://callcharlies.com/service-areas) - [Blog](https://callcharlies.com/blog)