Terms of Use

1. Acceptance of terms

By accessing or using this website, you agree to these Terms of Use and to all applicable laws and regulations. If you don't agree with any part of these terms, please don't use the site.

2. Ownership and intellectual property

All content on this website — text, images, graphics, layout, design, and code — is the property of Charlie's Heating and Air Conditioning LLC. Unauthorized use, reproduction, or distribution of any of it without written permission is prohibited.

3. Use of this website

This site is provided for informational purposes and to help you get in touch with us. You may not use it for any unlawful purpose, or in any way that could damage, disable, or impair how it works for anyone else.

4. Submissions and forms

When you submit information through any form here, you agree that the information is accurate and doesn't infringe anyone else's rights. We may use what you submit to contact you about your inquiry. How we handle that information is covered in our Privacy Policy.

5. External links

This site links to third-party websites — manufacturers, our financing partner, and our Google Business Profile among them. Those links are provided for your convenience. Charlie's Heating, Cooling & Electrical isn't responsible for the content or accuracy of third-party sites and doesn't endorse products or services offered through them.

6. No online sales or binding offers

We don't sell anything through this website. Service descriptions, options, and any figures shown here are informational. Actual pricing, service agreements, and product details must be confirmed directly with our team or through authorized manufacturers — always rely on your written quote or agreement rather than on a web page.

7. Licensing and service claims

We hold Washington State electrical, administrator, and journeyman licenses (CHARL**750DF, ROSS*JT835C8, ROSS*JT853B3). References on this site to same-day or after-hours availability describe what we aim to provide, not a guaranteed response time. We are not a 24/7 service; our regular hours and after-hours availability are described on the contact and after-hours pages.

8. Privacy and tracking

How we collect and handle information — including our SMS terms and what tracking this site does or doesn't use — is set out in our Privacy Policy.

9. Limitation of liability

All information on this website is provided "as is," without warranty of any kind. Charlie's Heating, Cooling & Electrical makes no guarantee as to the completeness, accuracy, or reliability of the content, and is not liable for any loss or damage arising from your reliance on it. This does not limit any obligation we owe you under a signed service agreement.

10. Changes to these terms

We may update these terms as the site or our services change. The effective date at the top of this page reflects the current version, and continued use of the site after a change means you accept it.

11. Governing law

These terms are governed by the laws of the State of Washington, without regard to its conflict-of-law rules.

12. Contact

• Business: Charlie's Heating and Air Conditioning LLC
• Phone: (253) 226-4565
• Email: charlie@callcharlies.com
• Location: Fircrest, WA 98466